We run a small business without a dedicated IT department, but try to use the latest technology with our server and remote communication. After jumping between a variety of support vendors in the area, we began using TechEase in 2005. We have been very pleased with their almost immediate response to any and all of our requests, from general questions to technical emergencies. We especially appreciate the remote access they provide. When we allow them access to our server from their office, they are able to download patches and make adjustments in actual work time, without having to sit in our office and bill us for the time it takes to sit and wait for the downloading of programs and updates (which can add up quickly). They are patient with my questions and willing to explain what they are doing and why, without overloading me with complicated jargon. Their fees are reasonable. I am happy to recommend their services to anyone in need of a quick, responsive, competent and fair IT partner.
Sherri Trichler, Branch Manager
Financial Planning Services
Univision KPMR is home to a very large network of computers with multiple servers. Everything from reporters to advertising sales to the finance department, even online video streaming for news stories took place on their network. With such a great level of complexity to their needs, Univision needed a solid IT strategy from the beginning and a conscientious maintenance plan that took into account their critical need for functionality, particularly during live broadcasts. KPMR also has satellite offices along the central coast, which we integrated to allow for file sharing and collaboration despite thier disparate locations.